Serviceabwicklungshandbuch


Anweisungen zur korrekten Vorgehensweise finden Sie hier.


Garantie


Für Geräte die in der EU gekauft wurden gilt eine Garantie von 24 Monaten, auf Batterien sind es 6

Monate. Für andere Länder gilt 12 Monate. Die Garantieleistungen können je nach Land abweichen,

hier aufgelistete Zeiträume gelten als Richtwerte


Um in diesem Bereich zu navigieren, suchen Sie bitte nach Ihrem Land und folgen Sie dann die Details

unten für Hilfe. Falls Ihr Land nicht gelistet ist, suchen Sie bitte nach dem zweitnächsten oder schreiben

Sie uns direkt um Hilfe. Mit der Funktion Strg + F (Suchen) können Sie ganz einfach nach Ihrem Land

suchen.


Austria, Switzerland and Poland, Belgium, Netherlands, France and Luxembourg


Service Name: VSP DATA
Address: Prumyslova 1181, 391 02 Sezimovo Ustí Czech Republic
Telephone: +420 381 489 800
Email: RugGear@vspdata.cz


Nordics


Service Name: VSP DATA
Address: Prumyslova 1181, 391 02 Sezimovo Ustí Czech Republic
Telephone: +420 381 489 800
Email: RugGear@vspdata.cz


Baltics


Service Name: Mobiliuju telefonu techninis centras, Ltd.

Address: Veterinaru str .44, Biruliskes, Kaunas district, LT-54469

Telephone: +370 686 75080

Website: www.mttc.lt


Czech Republic 


Service Name: VSP DATA

Address: Prumyslova 1181, 391 02 Sezimovo Ustí Czech Republic

Telephone: +420 381 489 800

Email: RugGear@vspdata.cz


Germany


Service Name: VSP DATA

Collection point: LogTIS GmbH

Address: Ulmer Straße 160,

D-86156 Augsburg


Romania


Service Name: VSP DATA RO SRL

Address: Str. Lapusului, nr. 5A Baia Mare, cod. 430053, MM

Email: gsmservice@vspdata.ro Telephone: 0262 22 40 46


Slovakia


Service Name:VSP Data SK s.r.o.

Address: Nová Rožňavská 3, 831 04 Bratislava Slovensko

Telephone: +421 245 691 375

Email: info@vspdatask.sk

Website: http://www.vspdatask.sk/


Russia


Email: support@ruggear.ru

Telephone: 8 800 500 4447 | +7 (499) 110 4447


Turkey


Service Name: LetMeRepair, Elektronik ve Servis Hizmetleri LTD ŞTİ

Address:Selimpaşa Merkez Mahallesi 6093 Sokak No: 60 Silivri, Istanbul, 34590

Telephone: +90 212 731 7150

Website: www.letmerepair.com/


Singapore


Service Name: The Repair Hospital

Address: 3 Temasek Boulevard, Tower 3, Suntec City Mall #03-360, Singapore 038983

Telephone: +65 6864 9980

Languages: English

Business Times: Monday to Saturday 10:00am - 8:00pm, Sunday 12:00am - 6:00pm


China


Address: 4F Languang Sci & Tech Bldg A, 6 N. Gaoxin Ave, Nanshan District, Shenzhen, China 51805

Telephone: +86 755 8622 0211

Languages: Chinese, English

Business Times: Monday to Friday 9:am - 6:00pm


Thailand


Address: #161/1 5th Floor, SG Tower, Rajadamri Rd, Lumpini, Pathumwan, Bangkok 10330

Telephone/Fax: +66-2105-4274

Email: info@pmhsolution.com

Languages: Thai, English

Business Times: Monday to Friday 9:00am - 6:30pm


South Africa


Address: Instacom, 14 Berkley Office Park, 8 Bauhinia Street, Centurion 0157, South Africa

Email: etienne@instacom.co.za

Telephone: +27 (0)87 260 2030

Languages: English, Afrikaan

Business Times: Monday to Sunday 9:00am - 6:00pm


USA


Service Name: RugGear Americas

Address: 1611 N.W. 79 Avenue, Miami, FL 33126

Email: serviceus@ruggear.com

Telephone: 786-860-5555

Languages: English, Spanish

Business Times: Monday to Friday 9:00am - 6:00pm


Mexico


Service Name: Garma

Address: Tezozómoc No. 4, Bodega 4, Col. Recursos Hidráulicos, Tultitlán, edo. Mex. 54913

Telephone: 55-58948995

Chile

City: Santiago

Service Name: BBCC

Address: Santa Rosa #77, Santiago Centro

Telephone: 652-2-6334711


Nicaragua


Service Name: SOLUCEL

Address: Altamira, Ave Málaga. De Junior Music. 2,5 cuadras arriba, Managua

Telephone: 505-2278 5048


Brazil


Service Name: RUGGEAR AMERICAS

Address: 1611 N.W. 79 Avenue, Miami, FL 33126

Email: serviceus@ruggear.com

Telephone: 786-860-5555

Language: English, Spanish, Portuguese

Business Times: Monday to Friday 9:00am – 6:00pm


Peru


City: Lima – LinceService

Name: SMARTWAY

Address: Ave. Arenales 1912, Off. 801, Lice, San Isidro

Telephone: 51-9-47353907


Republic Dominica


Service Name: Techcomm RD

Address: c/5 Esq. 20 #34, Villa Aura, Manoguaybo, Santo Domingo

Telephone: 809-379 6073


Bolivia


Service Name: QFIX

Address: Calle Enrique Finot, entre Guemes y Pasaje 1, Santa Cruz, Bolivia

Telephone: 591- 76968900


Ecuador


Ecuador - Quito

Service Name: TELAND S.A.

Address: AV. REPUBLICA #700 Y PRADERA

Telephone: 593-2-2501048


Ecuador - Guayaquil


Service Name: TELAND S.A.

Address: VICTOR EMILIO ESTRADA 820, ENTRE HIGUERAS Y GUAYACANES (Urdesa central)

Telephone: 593-4-505-2326


Caribbean Region


Service Name: RugGear Americas

Address: 1611 N.W. 79 Avenue, Miami, FL 33126

Email: serviceus@ruggear.com

Telephone: 786-860-5555

Languages: English, Spanish

Business Hours: Monday to Friday 9:00am - 6:00pm


Guatemala


Service Name: Solucel

Address: 20 Calle, 25-55 zona 12, Empresarial El Cortijo 3, #929, Ciudad de Guatemala

Telephone: 502-2500 5200


Costa Rica


Service Name: FRUNO

Address: Zona Franca Saret, Local E3, Rio Segundo, Alajuela

Telephone: 506-400 2251


Argentina


Service Name: TECHCOM SRL

Address: AV. SAN JUAN 1332, Ciudad Autónoma de Bs. As. (CP 1148)

Telephone: +511-2206 9100


Venezuela


Service Name: ION SERVICE

Address: Calle Londres, entre Madrid y Trinidad, Edif. IUS, Piso 1, Ofc. 1, Caracas, Venezuela

Telephone: 58-212-9910308


Paraguay


Service Name: CELL SHOP

Address: Avda. Carlos A. López c/ Adrian Jara, Edif. Jebai Center, Ciudad del Este.

Telephone: 595 61 503 398


El Salvador


Service Name: Servicel

Address: 5a Calle Poniente No 402, entre 77 y 79 Avenida Norte Col. Escalón, San Salvador

Telephone: 503-2201-6100


Honduras


Service Name: CETREL

Address: Col. Palmira, Ave Panamá, Local 2024, Contiguo Hotel Edén, Tegucigalpa.

Telephone: 504-22 200408


Panama


Service Name: PROESSA

Address: Calle 62 D Oeste, Casa 25, Urb. Los Angeles, Berthania, Panamá, Panamá

Telephone: 507-394 5400


Uruguay


Service Name: PC Service

Address: Piedra Alta 1628, Esq. Paysandú, Montevideo

Telephone: 598-9542 1585


Columbia


Service Name: COOPER GLOBAL

Address: Autopista Medellin Km 3.4. C. Empresarial Metropolitano Modulo 2, Bod. 44, Bogotá

Telephone: 571-8985052


Service Name: QOS

Address: Carrera 66 #67F-31, Barrio JJ Vargas, Bogotá, Columbia

Telephone: 751-311 5260


Jamaica


Service Name: Techcomm Jamaica

Address: 14B Cargill Avenue, Kingston 6, Kingston, Jamaica

Telephone:876-620 4934


Trinidad & Tobago


Service Name: Techcomm Trinidadser

Address: #50 Warren Road, Bejucal, Cunupia, Port of Spain, Trinidad

Telephone: 868-366 1644