Screen Remains Active During Call

Modified on Tue, 25 Feb 2020 at 01:07 PM

If the devices screen is staying lit and active during a phone call, then this means that the Proximity Sensor is currently not working. This can usually be easily solved by a quick Restart of your device.

Note: We do recommend that you turn your device off and on again a few times a week. This ensures that sensors get a change to reset and update if they need too.

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