FAQ

View Your Devices Information
You are able to discover your devices information quickly and easily by opening the Dialler and inputting *#*#4636#*#*.
Fri, 21 Feb, 2020 at 2:51 PM
Warranty and Service Centre Information
Service Processing Guide  For instructions on the correct procedure to follow once you've submitted your repair request, please follow the link here...
Tue, 2 Mar, 2021 at 1:52 PM
Android GO on RG170 and RG360 (GMS and Google Play)
As the RG170 and RG360 both run on Android GO, they are unable to access Google Mobile Services (GMS) or the Google Play Store. As such, you will not be ab...
Fri, 29 Jan, 2021 at 1:44 PM
Settings Password
The standard password to access settings is 1234. For some models, it may have been changed to 1122, 0000 or 1908.
Fri, 21 Feb, 2020 at 1:21 PM
RugGear Worldwide
Our offices are located around the world. Europe Germany Address: i_Park Tauberfranken 10, 97922 Lauda-Koenigshofen, Germany Email:  europe@ruggea...
Fri, 21 Feb, 2020 at 1:01 PM
Where to buy RugGear and Price list
If you are interested in our products and you'd like to find out more about where to buy them or you are looking for our price list or a quote, please...
Fri, 14 Feb, 2020 at 6:01 PM
RugGear Americas - Limited Warranty Policy 2021
Limited Warranty Policy RugGear Americas warrants that their Cell Phones and Tablets will be free from defects in material and workmanship and grants...
Mon, 8 Feb, 2021 at 3:52 PM
Do I Need To Pay For Postage?
If you require a repair of your device via any of our registered partners, unless you live in the countries listed below, then the cost of delivery/collecti...
Fri, 14 Feb, 2020 at 6:09 PM
RG760 Screenshot
To perform a screenshot on the RG760, press the Camera button and the Power button simultaneously.
Fri, 14 Feb, 2020 at 6:12 PM
What model of RG740 do I have?
There are two models of our device RG740. The RG740A (also referred to as RG740 Grand Tour) and the RG740B. The RG740A has: 16GB ROM, 2GB RAM, MSM8916 Chip...
Fri, 14 Feb, 2020 at 6:12 PM