FAQ

View Your Devices Information
You are able to discover your devices information quickly and easily by opening the Dialler and inputting *#*#4636#*#*.
Fri, 21 Feb, 2020 at 2:51 PM
Android GO on RG170 and RG360 (GMS and Google Play)
The RG170 and RG360 are both limited devices and as such, they are unable to access Google Mobile Services (GMS) or the Google Play Store. As such, you wil...
Wed, 21 Jul, 2021 at 2:57 PM
Settings Password
The standard password to access settings is 1234. For some models, it may have been changed to 1122, 0000 or 1908.
Fri, 21 Feb, 2020 at 1:21 PM
Where to buy RugGear and Price list
If you are interested in our products and you'd like to find out more about where to buy them or you are looking for our price list or a quote, please ...
Thu, 13 Apr, 2023 at 6:22 AM
Do I Need To Pay For Postage?
If you require a repair of your device via any of our registered partners, unless you live in the countries listed below, then the cost of delivery/collecti...
Fri, 14 Feb, 2020 at 6:09 PM
RG760 Screenshot
To perform a screenshot on the RG760, press the Camera button and the Power button simultaneously.
Fri, 14 Feb, 2020 at 6:12 PM
What model of RG740 do I have?
There are two models of our device RG740. The RG740A (also referred to as RG740 Grand Tour) and the RG740B. The RG740A has: 16GB ROM, 2GB RAM, MSM8916 Chip...
Fri, 14 Feb, 2020 at 6:12 PM
How can I use RG650’s user defined (yellow) button?
It needs to be activated in a certain app called “CustomKey”, which is pre-installed on RG650. After you turn on the device, first you need to open the ...
Fri, 14 Feb, 2020 at 6:18 PM
Do RugGear Devices Have FCC & IC Certification?
Yes, some RugGear devices have FCC and IC Certification. Those applicable are listed below: RG129 RG150 RG160 RG170 RG650 RG655 RG725 RG740B RG...
Fri, 21 Feb, 2020 at 12:56 PM
How To Transfer Contacts From Your Device to an SD Card
Place an SD Card into your device and follow the steps below: 1. Open the menu 2. Go to 'Phonebook' 3. Open 'Options' 4. Go to Phoneb...
Fri, 21 Feb, 2020 at 1:10 PM