FAQ
It needs to be activated in a certain app called “CustomKey”, which is pre-installed on RG650. After you turn on the device, first you need to open the ...
Fri, 14 Feb, 2020 at 6:18 PM
Yes, some RugGear devices have FCC and IC Certification. Those applicable are listed below: RG129 RG150 RG160 RG170 RG650 RG655 RG725 RG740B RG...
Fri, 21 Feb, 2020 at 12:56 PM
Place an SD Card into your device and follow the steps below: 1. Open the menu 2. Go to 'Phonebook' 3. Open 'Options' 4. Go to Ph...
Fri, 21 Feb, 2020 at 1:10 PM
If the device has frozen, and the touch screen is unresponsive, please restart the device. You can do this by holding the on/off button for around 15 s...
Fri, 14 Feb, 2020 at 6:49 PM
Please look at the Technical Data. All devices which provide WiFi-direct can transfer pictures directly.
Fri, 21 Feb, 2020 at 1:14 PM
Our devices are versatile for people’s needs in both work and leisure settings. RugGear products are designed to withstand harsh environments in the workpla...
Thu, 20 Feb, 2020 at 11:42 AM
A rugged device is one that has been made to withstand the difficulties of a harsh work environment, like a construction site. All of our mobile devices are...
Thu, 20 Feb, 2020 at 11:42 AM
If you suspect that your device has a software or hardware issue that needs to be fixed by professionals, then it will need to be sent to one of our repair ...
Fri, 26 Feb, 2021 at 1:29 PM
If your device stops working for whatever reason, then please get in touch with our Customer Service Team as soon as possible. To do this, please use the &q...
Thu, 20 Feb, 2020 at 11:46 AM
For the devices purchased in the European Union (EU), the warranty period is 24 months. For other regions, the warranty period is 12 months. The warranty pe...
Thu, 20 Feb, 2020 at 11:41 AM